Provides a guide to identify and resolve problems that you experience when you start Word 2010, Word 2007, or Word 2003 by using different troubleshooting steps. To fix the problem I encountered in Outlook's ribbon, I went into the Outlook folder not where your pst files are but on the AppDataRoamingMicrosoftOutlook, there you'll find outcmd.dat and I renamed it to. Now I didn't check on Word and Excel at the time but the ribbon problem that I had with Outlook is the same as what you have.
